System Requirements

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  • Supported Apple Operating System: OSX Sierra (10.12) and newer.
  • Supported Web Browsers: Chrome 30+, Firefox 30+, or Safari 8+
  • Speakers or headphones



  • We are aware of persistent issues when viewing FPC courses on Chromebooks.
    We recommend an alternative device, or computer, while we work to correct these problems.

Mobile Devices:

  • Supported Mobile Phones: iPhone (iOS 11+) or Samsung, LG, HTC, Sony, Pixel (Android OS 6+)


  • For viewing the multimedia courses, we strongly recommend broadband (300 kbps or higher) internet access (DSL/Cable).
  • Most courses are optimized for broadband. Please allow for longer loading times on slow internet connections.


  • Additional self-help is available in our Help FAQ.
  • Assistance is available during business hours from Northwest Media via phone and email. See our contact information for phone numbers and email addresses.